Sunday, September 17, 2006

All About the Processes

I think the problem I am having at work is directly related to the processes that we use for our business processes.... there are none. The company is still being ran the same way it was ran back when it was a one man shop 12 years ago. Since the company doesn't really have to stand on its own to survive I think that has actually stunted growth. There was an attempt to bring the company up to speed but that didn't work out. So that brings us up to now and with us trying to move to a new business model we need to get some processes in place.

So here is a starter list of what I need to create:

Managed Services Transition Plan
  • Site Survey Process
  • Managed Services Technical Design Process
  • Flowchart Process
  • Managed Services Migration Plan
  • Pilot Implementation Process
  • Functionality Acceptance Process
  • Disaster Recovery Plan

Internal Communication Proceeses
  • Internal Change Management Process
  • Internal Configuration Management Process
  • Internal Release Management Process
  • Internal Incident Management Process
  • Internal Problem Management Process

External Communication Processes
  • External Change Management Process
  • External Configuration Management Process
  • External Release Management Process
  • External Incident Management Process
  • External Problem Management Process

Sales Process
  • Qualification

I'll have to work with the team to get these processes knocked out. I already have the Qualification in the Sales Process and the Site Survey in the Managed Services Transition Plan.

Thursday, August 31, 2006

NX server and client released under GPL license

2X software have released an NX server as well as a client to the community. Finally a fully featured GPL server as well as client is available to the general public and can be included by DEFAULT in all the distributions thus making them Terminal Servers.

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Thursday, July 06, 2006

Robotics vs. Helotics - Will Japan be the mid-21st century superpower?

Technological progress rarely goes at a steady pace, though. It has its spurts and leaps, generally driven by force of necessity, and there are signs that the advance of robotics may be about to speed up dramatically. Necessity, well-known as the mother of invention, may be about to go into labor.

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Wednesday, July 05, 2006

The Pirate Party of the United States site launches

We are proud to announce the creation of a new website on this famous date of July 4th, 2006. Now you too can fight the good fight against the lack of representation for the user and draconian laws used to serve the corporations while ignoring the will of the people. Find official stances and forums at our site. Let this day mark a new era.

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Sunday, July 02, 2006

Senator Ted Stevens Downloads the Entire Internet and Complains It's Slow!

Regarding a recent vote, Senator Ted Stevens (R-Alaska) explained why he voted against the amendment (basic net neutrality) and gave an amazing primer on how the Internet works: "It's a series of tubes." and "...an Internet was sent by my staff at 10 o'clock in the morning on Friday and I just got it yesterday." Story includes an mp3 link.

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Friday, June 30, 2006

Teach your kids some real computers skills, the hard way - install linux

I'm one who has come to learn Linux and actually enjoy it, so teaching my kids how to use Linux is definitely a must. I think they could also benefit from a whole lesson in computers and how they work. Of course, this is coming from a guy who pretty much lives on the computer.

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Thursday, June 22, 2006

Jon Stewart Takes On Congress' Gamer Haters

Jon Stewart took on congress, again, last night and their idiotic attack on video games.

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Wednesday, June 21, 2006

AT&T rewrites rules: Your data isn't yours

AT&T has issued an updated privacy policy that takes effect Friday. The new policy says that AT&T -- not customers -- owns customers' confidential info and can use it "to protect its legitimate business interests, safeguard others, or respond to legal process."

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Monday, June 19, 2006

Open Source Shooter Nexuiz at version 2.0

The best open source shooter has been released at version 2.0. Many improvements have been made, specialy performance and netcode. But also the visuals have improved. All in all, best open source shooter ever.

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Saturday, June 17, 2006

How To Remotely Monitor Windows Memory Usage

Adding extra RAM when your machine doesn't really need it is pointless. Here's how to tell when it's time.

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Wednesday, June 14, 2006

How To Run Your Own Name Servers With ISPConfig And GoDaddy

This tutorial shows how you can run your own name servers for domains that you register with GoDaddy. Of course, this works with every other registrar as well, although the procedure might differ a little bit. To do this, you need two servers with two different public IP addresses and with ISPConfig installed, and of course a GoDaddy account.

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Tuesday, June 06, 2006

Documentation for Windows Small Business Server 2003

Very useful list of documentation for anyone who works with SBS 2003.


Backing Up and Restoring Windows Small Business Server 2003

Connecting Mobile and Remote Users

Deploying Windows 2000 Server Terminal Server to Host User Desktops in a Windows Small Business Server 2003 Environment

Deploying Windows Mobile 5.0 with Windows Small Business Server 2003

Deploying Windows Server 2003 Terminal Server to Host User Desktops in a Windows Small Business Server 2003 Environment

Documentation for Windows Small Business Server 2003 with SP1 Transition Pack

Getting Started: Windows Small Business Server 2003 with SP1

Hosting a Business Card Web Site

How to Install and Configure Small Business Accounting 2006 on Windows SBS 2003

Information Workers Guide to the Windows SBS Computer Network

Installing and Securing Microsoft CRM 1.2 on a Windows Small Business Server 2003 Network

Installing and Securing Microsoft Small Business Manager 7.5 on Microsoft Windows Small Business Server 2003

Migrating from a Peer-to-Peer Network to a Windows Small Business Server 2003 Network

Migrating from Small Business Server 2000 or Windows 2000 Server to Windows Small Business Server 2003

Migrating from Small Business Server 4.5 or Windows NT Server 4.0 to Windows Small Business Server 2003

Moving Data Folders for Windows Small Business Server 2003

Publishing a SharePoint Web Site Accessible to External Users

Running Multiple Servers in a Windows Small Business Server Environment

Step-by-Step Guide to Adding and Managing Additional Servers in a Windows Small Business Server Network

Windows Small Business Server 2003 with SP1 Release Notes

Securing Your Windows Small Business Server 2003 Network

Step-by-Step Guide for Configuring and Using Fax on Windows Small Business Server 2003

Step-by-Step Guide to Getting Started with Microsoft Windows Server Update Services on Windows Small Business Server 2003

Updating a Windows Small Business Server 2003 Network Using Software Update Services Server 1.0

Upgrade Requirement Messages for Windows Small Business Server 2003 Setup

Windows Small Business Server 2003 Upgrade Best Practices

Windows Small Business Server 2003 Troubleshooting

Windows XP Service Pack 2 and Windows Small Business Server

Thursday, May 25, 2006

Repairing Windows XP in Eight Commands

Article describing how to repair Windows XP when your PC is inaccessible from the standard boot procedures, and you have to use the recovery console as your last resort!

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Wednesday, March 22, 2006

Windows vista delayed to 2007

Microsoft has delayed the release of its forthcoming Windows Vista operating system to 2007.

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Saturday, March 04, 2006

ISPs will soon back the P2P and bittorrent revolution for Television

This article explains why it is in the best interest of ISPs to actually back the TV over P2P and bittorrent revolution.
GREAT READ!!!

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Friday, February 24, 2006

Wednesday, February 15, 2006

How To Troubleshoot Any Networking Problem

Tech author extraordinaire Mark Minasi shares a bit over two dozen "rules of network troubleshooting." This will be new for some, a good review for others, and a handy reference for all.

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Thursday, February 02, 2006

The End of the Internet?

"Industry planners are mulling new subscription plans that would further limit the online experience, establishing "platinum," "gold" and "silver" levels of Internet access that would set limits on the number of downloads, media streams or even e-mail messages that could be sent or received."

read more | digg story

The End of the Internet?

"Industry planners are mulling new subscription plans that would further limit the online experience, establishing "platinum," "gold" and "silver" levels of Internet access that would set limits on the number of downloads, media streams or even e-mail messages that could be sent or received."

read more | digg story